All bookings must be done through AIRBNB and payment terms are as per their terms & conditions.
Under no circumstances can the number of guests exceed 8, unless by written prior approval of the owners of The Merchant's House. Should additional guest be found to be staying, all guests will be requested to leave and no refund will be given.
In case of any 'accidental damages' the owners of The Merchant's House will inform the guests within 48 hrs of their departure, whereupon they shall be liable for any costs that are not covered by AIRBNB's terms & conditions,
No pets are allowed.
No smoking (fires or candles) in any part of the suites.
As per the explicit terms of AIRBNB.
If for any reason, beyond our control, the property or your chosen suite is not available on the date booked, another suite of similar quality may be offered. If not suites are available, then all charges paid in advance will be refundable in full. In this case, there shall be no further claim against the owners either for the booking or any associated costs as a result of the cancellation.
ACCIDENTAL DAMAGE AND NO SMOKING RULE
Guests must leave the property clean and in good order and will be responsible for any breakages, loss or damage not covered by AIRBNB's terms & conditions. The owner shall be entitled to charge for the cost of remedying any breach of these obligations and a copy of the repair invoice will be sent to the client. Smoking in the suites is strictly forbidden. Also, no lighting of candles and no food or drink (other than that supplied of offered by The Merchant's House) is permitted in the suites without the approval of the owners - the breakfast room in suite 6 the 'Katoi' is purely for use at breakfast and for snacks or light lunches due to the general cooking smells that may be emitted whilst in use.
The contract between you and us is governed by AIRBNB and the law of Greece and we both agree that any dispute, matter or other issue that arises between us will be dealt with by the Courts of Greece.
You may not transfer your Booking or any rights and responsibilities under these Booking Terms & Conditions to any other person, without our prior written consent of AIRBNB or the owners.
FORCE MAJEURE & ISSUES BEYOND OUR CONTROL
Every effort will be made to ensure the standard described for the property and all items of equipment described and supplied by the owners are in good working order. However, no guarantee is given, nor liability accepted, if any breakdown occurs that is beyond our control, or there are power failures, or temporary failure to the utilities such as water and wifi, due to the weather, strikes, problems with the municipality, utility companies, or actions that are also beyond our control. Repairs, and restoration of utilities will always be effected as soon as possible.
The owners, their employees and agents of The Merchant’s House shall not be liable to any person for any personal injury, loss of, or damage to property, however caused or sustained. The Merchant's House is insured with InterAmerican and they will make the final decision, in association with the relevant Greek laws applicable at the time should any of the above unfortunately occur. You are insured solely under the terms of AIRBNB.